Q: How much does it cost?

StreamLoan is free to use for borrowers who work with any StreamLoan enabled mortgage lender. For lenders StreamLoan charges a monthly SaaS platform fee. Please reach us out at sales@streamloan.io for more information.

Question 1

What is StreamLoan?

Accepted Answer

StreamLoan is a fintech service that makes the loan (purchase & refinance) process simple, efficient, and digital for both the lender and customer. To learn more, read our About Us section.

Question 2

How will using StreamLoan benefit me as a borrower?

Accepted Answer

StreamLoan allows you to gather all of your documents in a completely digital and mobile way, reducing the time and headache of searching for all of the documents needed in the process. StreamLoan also speeds up the overall mortgage lending process, by allowing you to easily communicate with your lender through the service. The service lets you know exactly where you stand in the mortgage loan process, instead of making you guess how far you are in the lending process. Your lender will create an audit trail on the application process, so that you know what you have accomplished and which documents you still need to submit.

Question 3

How will using StreamLoan benefit me as a lender?

Accepted Answer

StreamLoan eliminates the load of pushing paperwork & documents for you, which will reduce loan application processing time (chasing docs), allowing you to be more efficient than your competitors. We also allow your team to grow your business by allowing you to focus efforts on sales and business development. With the numerous resources and features integrated into our service, your borrowers will have an improved customer service experience.

Question 4

Will my personal information be safe on StreamLoan?

Accepted Answer

Yes, security is our priority at StreamLoan. Your personal information and documents will only be used to administer the service. We will display your personal information in your profile page and elsewhere on the service according to the preferences you set in your account. To learn more, read our Privacy Policy.

Question 5

How will I know if the documents my customers share are legitimate?

Accepted Answer

With StreamLoan Certified Documents (™), we guarantee documents are authorized from the source (stock brokerage, insurance company, bank, or another document source). Our authorization system keeps all documents from being modified inappropriately.

Question 6

How much does it cost?

Accepted Answer

StreamLoan is free to use for borrowers who work with any StreamLoan enabled mortgage lender.

For lenders StreamLoan charges a monthly SaaS platform fee. Please reach us out at sales@streamloan.io for more information.

Question 7

Where can I ask more questions, send feedback or ask for help with any issue I have?

Accepted Answer

Feel free to contact us at any time! We're here to help.

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